Taking Hospitality Personally.

InnSight Advisory is an award-winning hospitality advisory firm working with hotel, resort, lodge and mixed-use property owners across Africa, the Indian Ocean Islands and the Middle East. We advise on hospitality project conceptualisation, development management, brand creation and rollout into development and operations planning, commercial strategy, operations reviews and asset management – as well as deal making, bringing sellers and buyers together, discreetly. Our clients value our expertise in everything from practical, experience-led feasibilities to diverse operations improvement plans.

We were named Best Hospitality Advisory Firm 2025 – Africa at the MEA Business Awards, and received the Branding & Development Excellence Award 2025 – Africa in the same year. In 2026 the firm was named a BIZZWINNER by WORLDCOB, placed in Tier A for Business Excellence.

We work for owners. We work for funders. We work alongside senior management decision makers. Sound objective, professional, experienced advice for risk averse decision makers.

Operators, brands, funders and professional teams all bring their own interests to a hospitality project, and an owner without independent advice absorbs the consequences of every one of them. We filter and improve, reject and redo, and create winning habits – as momentum is everything. InnSight deploys our own operations experience and applies real blue-chip experience to know which paths lead to hospitality greatness.

InnSight specialises in nine areas: hospitality development advisory, market demand studies, deal advisory, financial feasibilities, branding and marketing strategy, commercial strategy and profit improvement, operations and performance optimisation, asset management, as well as sustainability and ESG. Most of our engagements draw on several of them, because the questions owners face rarely arrive in neat silos. A feasibility study that ignores operating realities results in unrealistic outcomes.

We work from Johannesburg, Cape Town, Windhoek and Dubai, and through an associate network across the Indian Ocean Islands.

That regional depth matters. Development economics in Windhoek behave differently to those in Mombasa; a management contract that is standard in Johannesburg can be unworkable in Zanzibar. We advise from real experience of the specific markets in which we operate.

We have delivered for our clients in South Africa, Namibia, Kenya, Zanzibar, Mauritius, Malawi and the Democratic Republic of the Congo. Recent and current projects include Oceans Developments in uMhlanga, a new boutique hotel development in Parkhurst, The Soul Branded Residences at Paje and Fumba, and Fumba Town in Zanzibar, O&L Leisure Resorts and Bagatelle Kalahari Game Ranch in Namibia, Hilton Kinshasa in the DRC, Hennessy Park Hotel and the Ninety-Six Hotel Group in Mauritius, the MORE Family Collection across Southern Africa, and BlackBrick ApartStay Hotels in South Africa. We are also opening in the United States, with new hotel projects in West Virginia and Kentucky.
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